123 abc's Privacy Policy

123 abc (https://123abc.im) is a trusted online gaming and Sports Betting platform in Bangladesh. We understand that using our website or app requires you to share certain personal information with us. Keeping that information secure is our highest priority.

This Privacy Policy clearly outlines what data we collect, why we collect it, how it is stored, and what rights you have. It is written in plain, accessible language so you can understand it with ease.

By registering an account with 123 abc or continuing to use our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before signing up.

123 abc collects several types of data, broadly grouped into three categories:

Personally Identifiable Information

• Full name & date of birth
• Mobile number & email address (if applicable)
• Current Address & District
• National ID or passport number (for KYC verification)
• Bank or mobile banking account details (for payment purposes)

Transaction & gaming data

• Deposit & withdrawal history
• Game History & Betting Records
• Bonus Claim & Usage History
• Account Balance & Transaction Amounts

Technical Information

• IP Address & Device Type
• Browser information & operating system
• Login time & location
• Session Duration & Usage Patterns
• Cookie & Local Storage Data

123 abc collects your information in several ways. Here's what you should know about each method:

• Direct Payments: Information you provide directly when filling out registration forms, KYC forms, or contacting support.
• Automatic Collection: When you use our website or app, certain information is collected automatically through cookies, log files, and tracking technologies.
• Payment Providers: When you transact via Mobile Pay, Nagad, or Rocket, the necessary payment information is passed through to us.
• Third-Party Verification: For identity verification purposes, limited information may be obtained from designated KYC partners.

123 abc uses your data only for the purposes listed below — nothing else:

• Account Management: Used for login, password reset, and account security.
• Identity Verification: To verify age and identity, and to prevent fraud.
• Payment Processing: To process deposits and withdrawals successfully.
• Customer Support: To resolve your complaints or queries.
• Security Monitoring: To detect unusual activity and keep your account secure.
• Service Improvement: To analyse usage patterns and improve the overall user experience.
• Legal Obligation: To comply with court orders or regulatory authority directives.
• Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

123 abc does not sell your personal data to any third parties. However, in the following limited circumstances, certain information may be shared:

• Payment Providers: Only the minimum necessary data is shared to process transactions through services such as Mobile Pay, Nagad, and Rocket.
• KYC Partner: Your information may be shared with designated and trusted verification providers for identity verification purposes.
• Law Enforcement: Where required by a court order or legal obligation, information may be disclosed to the relevant authorities.
• Anti-Fraud System: Limited data may be shared with specialist security partners to assist with fraud detection.

123 abc uses internationally recognised technologies and practices to protect your data. The core pillars of our security framework are:

• 256-bit SSL Encryption: All communication on the website and app is encrypted.
• Two-Factor Authentication: An extra layer of security via mobile OTP at login.
• Firewall & DDoS Protection: To prevent unauthorised external access.
• Regular Security Audits: A dedicated third-party team conducts regular system reviews.
• Restricted Access: Only authorised personnel can access data, and only on a need-to-know basis.
• Data Masking: Sensitive data such as payment numbers is partially masked within the system.

Please keep in mind that no online platform can guarantee 100% security. Always use a strong password and never share it with anyone.

The 123 abc website and app use cookies — small data files stored on your device that help enhance your browsing experience.

Cookie Type

• Essential Cookies: Essential for login sessions and core site functionality. Disabling these may prevent the site from working properly.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are used most — entirely anonymously.
• Security Cookies: To detect fraud and keep your account secure.

123 abc does not retain your data longer than necessary. As a general guideline:

• While your account remains active, your data is retained alongside it.
• Even after account closure, certain data may be retained for up to 5 years as required by law.
• Financial transaction records are typically retained for up to 7 years.
• Security logs and IP records are typically retained for up to 1 year.
• Cookie data is cleared at the end of a session or once the set expiry period has passed.

As a 123 abc account holder, you have the following rights. To exercise any of them, contact us at support@123abc.im:

• Right to Access: You can request to know what personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate information.
• Right to Erasure: You may request that your data be deleted, unless we are legally required to retain it.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Opt Out: You can opt out of promotional messages at any time.
• Right to Lodge a Complaint: You have the right to file a complaint in the event of a breach of our Privacy Policy.

123 abc strictly does not collect any data from individuals under the age of 18. Our platform is for adults only.

123 abc may update this Privacy Policy from time to time. For significant changes, members will be notified via their registered mobile number or through a notice on the website.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We encourage you to review this page from time to time.

If you have any questions or concerns about our Privacy Policy, please reach out to us directly:

• Email: support@123abc.im
• Live Chat: Click the chat button at the bottom right of the website
• Response Time: Usually within 24 hours