From registration to withdrawals, bonuses to security — everything you want to know about 123 abc, all in one place. If you have any questions, reach out to our support team.
Click on any category below to go directly to the related questions.
Creating a new account on 123 abc is quick and easy. Start by On the Registration page Go and fill in the form with your mobile number or email address. Then create a strong password and verify your number using the OTP code sent to your phone. The entire process takes just 2–3 minutes. Once registration is complete, your 123 abc account will be active and you can log in right away.
Yes, you must be 18 years of age or older to register on 123 abc. This platform is strictly prohibited for minors. We may request age verification documents during account review. We take age verification very seriously as part of responsible gaming. To learn more, Responsible Gaming Visit the page.
No. Under 123 abc's rules, each person may only open one account. Attempting to create multiple accounts using the same mobile number, email address, or banking details may result in all accounts being suspended and all bonuses being cancelled. This rule is strictly enforced to ensure fairness on the platform.
The KYC (Know Your Customer) process keeps your account secure and helps prevent fraud. We may request identity verification when you make a large withdrawal for the first time or if suspicious activity is detected. Typically, a photo of your national ID or passport is required. Verification is usually completed within 24 hours.
If your account has been suspended, email us at support@123abc.im. Explain the situation and provide any relevant details. Our support team will resolve the issue as quickly as possible. Account suspensions are typically due to rule violations, incorrect information, or security concerns.
After logging in, go to Account Settings to update your name, email, and contact details. To change your mobile number, you'll need to reach out to the support team. Updating your registered name may require identity verification.
On the Login page and click the "Forgot Password?" link. Enter your registered mobile number or email — a reset link or OTP will be sent to you. Verify your identity using the code, then set a new password. The whole process takes just 2 minutes.
If you'd like to close your account voluntarily, email support@123abc.im. We'll process your request and arrange for any remaining balance to be returned before the account is closed. A temporary self-exclusion option is also available under our Responsible Gaming policy — for more details, Here View.
123 abc currently supports the following deposit methods:
All deposit methods are completely secure with no extra charges.
The minimum deposit at 123 abc is just ৳200, so you can start gaming with a small amount. Maximum deposit limits vary by payment method. With Mobile Pay and Nagad, you can deposit up to ৳50,000 per day. For larger amounts, please use bank transfer.
Deposits via Mobile Pay and Nagad are usually credited to your account within 1–5 minutes. Bank transfers may take 1–3 business days. If more than 15 minutes have passed, take a screenshot of the transaction and contact support.
Standard withdrawal requests are processed within 15 minutes to 24 hours. Your first withdrawal may require KYC verification — once that's done, all future withdrawals will be faster. Bank transfers may take 1–3 business days. Our system remains active on weekends as well.
The minimum withdrawal amount is ৳500. The daily maximum withdrawal limit is ৳1,00,000. VIP members may withdraw higher amounts. VIP Page View details.
Common reasons for a rejected withdrawal include incomplete KYC verification, unmet bonus wagering requirements, or mismatched account details. The reason for rejection is usually communicated via email. Once the issue is resolved, you can submit your withdrawal request again.
123 abc does not charge any fees on deposits. However, your mobile banking provider (Mobile Pay, Nagad) may apply their own transaction fees. Bank transfer charges from your bank may also apply. 123 abc does not levy any additional charges on withdrawals either.
After registering with 123 abc for the first time, you'll receive a welcome bonus on your first deposit. On top of that:
To view the full terms and conditions for all bonuses, Promotions Page Visit.
A wagering requirement means you must place a certain amount in bets before withdrawing your bonus funds. For example, if a ৳1,000 bonus carries a 10x wagering requirement, you'll need to wager a total of ৳10,000 before you can withdraw. Each bonus has its own wagering requirement, and On the Promotions page clearly stated.
Most bonuses are credited automatically — deposit bonuses in particular. Some bonuses, however, require a promo code or a manual claim. After depositing, check your account balance to confirm the bonus has been applied. If anything looks off, contact support.
VIP members at 123 abc enjoy exclusive privileges, such as:
To find out more, VIP Page View.
Bonuses may be forfeited in the following cases: use of multiple accounts, registration with false information, expiry of the bonus period, or violation of the terms and conditions. As long as you play fairly and follow the rules, there is no risk of your bonus being cancelled.
123 abc lets you bet on all the world's most popular sports. The top favourites among Bangladeshi players:
View All Sports On the Sports page Go.
Yes, 123 abc offers live betting. Odds update in real time as the match progresses, so you can place bets at any moment. You can also follow scores and match stats to make more informed decisions. To access live betting, On the Match Odds page Go.
Odds are numbers that indicate the likelihood of an event occurring and how much you stand to win. For example, a ৳100 bet at odds of 2.5 returns ৳250 if you win. Higher odds mean a lower chance of winning but a bigger payout. To see a detailed odds breakdown, On the Match Odds page Go.
The minimum bet for Sports Betting is ৳50. Maximum bet limits vary by match and market. VIP members can place higher bets than regular members.
If a match is cancelled or abandoned, your full stake will be refunded to your account. For partially completed matches, decisions are made in accordance with our terms and conditions. For more details, Terms & Conditions View.
Yes, 123 abc is completely safe. We use SSL encryption to protect all your transactions and personal data. Our servers meet international security standards and undergo regular third-party security audits.
No, we do not sell or share your personal information with any third party. Limited data may be used only for payment processing or legal compliance purposes. For more details, please see our Privacy Policy Read it.
Go to Account Settings and enable two-factor authentication under the "Security" section. Every time you log in, a one-time OTP will be sent to your mobile. With 2FA active, unauthorized access to your account becomes nearly impossible. We strongly encourage all users to keep 2FA enabled.
If you notice any suspicious activity on your account, change your password immediately and notify us at support@123abc.im. Our security team will investigate promptly and take the necessary action. You also have the option to temporarily lock your account.
123 abc app directly from our App Page Download it from there. Android users can download the APK file and install it directly. A separate installation guide for iOS users is available on the page. No need to search on Google Play or the App Store.
If you're having trouble installing the app on Android, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps". Then try installing again. If the issue persists, On the App page Check the detailed guide or contact support.
Yes, you can log in with the same account on both the app and the website. Your balance, betting history, and bonuses stay in sync across both. When logged in on the app, you'll receive push notifications for bonuses and match updates.
You'll receive an in-app notification whenever a new update is available. Alternatively, App Page Download the latest version from there and install it over the existing one. There's no need to uninstall the old app — your data will remain intact.
Our support team is available 24/7, every day of the week.
Support@123abc.im
Thousands of Bangladeshi players enjoy safe gaming on 123 abc every day. Don't wait — register now and claim your welcome bonus.